Quality


Quality

Our Quality Policy

PIC Design’s quality policy is neither fancy nor complicated, but it stands at the center of everything we do and every decision we make.  Our Policy is as follows:

PIC Design is committed to consistently meeting the needs and expectations of our customers and other interested parties.

We will continually improve our quality management system to support that commitment.

We know that the quality of our products and the quality of the service we provide our customers is critical to their success.  We work hard every day to win our customers’ loyalty by living up to our Quality Policy.

Our Investment in Quality

Providing our customers documented quality requires talent, technique, and technology.  PIC Design invests in each of these.  In addition to ongoing training for our operators and inspectors, we continue to invest in specialized gaging and measurement systems that afford you the peace of mind that our products will meet your specifications and perform as expected.  Our inspection equipment includes:

  • Dual Flank Rolling Testers
  • Digital Gear Pitch Diameter Gauges
  • CMM with Renishaw Head

Whether you need material or process certification, lot traceability, or a gear tape which documents the exact level of accuracy of one of our gears, we are here to support you.

PIC Design is

  • ISO 9001:2015 Registered
  • RoHS Compliant
  • R.E.A.C.H. Compliant

Gear Trace Example

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HOW CAN WE HELP YOU?

Our goal at PIC is to provide exceptional customer service. We can assist you online, or you may reach us by email or phone. Our experienced customer service representatives can provide answers to: placing an order, requesting a quote, price and delivery, order status, and product cross references.

Contact us today and allow PIC to Keep You on Target!


  • 8:00 AM - 6:00 PM (ET), Mon-Thurs
    8:00 AM - 5:00 PM (ET), Fri
  • 86 Benson Rd., Middlebury,
    CT 06762
  • 203-758-8272
    +1 800-243-6125
  • 203-758-8271